This is one thing which solely depends on you. However, before you make any decision, you need to weight the odds and decide whether you actually need attractive prices, enhanced quality and rapid turn around. You must always refrain from outsourcing only for cheaper rates since you will invariably end up with bad services and will have to spend more money to get things in order.
What are the things I should consider when I am planning on outsourcing?
Never let the vendor decide on your behalf. Always work out your own requirements and details. Apart from the cost and completion time, you must insist on unambiguous transparency throughout the process.
What are the projects which you generally undertake?
We have been undertaking several projects including content writing, web presence, transcription and web designing.
Will you preserve data confidentiality and who will have its ownership?
Prior to the commencement of work, a NDA or non-disclosure agreement is signed with every client. This contains our undertaking to never disclose or sell the details of the business or the products or any ideas to anyone else. Once the work is complete, it will become the intellectual property of your organization.
I have had a bad experience that last time I outsourced. Will it be similar with you?
We have been working for more than 10 years and have acquired the knowledge necessary for efficient working. We can first begin with a smaller project with you prior to commencing any bulk work. Once the working techniques, requirements and styles are worked out and we completely understand each other, it is a great experience.
Who form a part of your team?
We have a team of professionals who include web content writers, article writers, designers, blog writers, transcriptionist’s and a dedicated marketing team.
Is there smooth and effective communication with your team?
Definitely. We communicate regularly with our clients and help them whenever required. Our organizations relationship manager is responsible for the gaining of regular client feedback. Chats, conference calls and emails are regularly used for communication purposes.
When will you complete the entire project?
We have several models on which we work including turnkey, hourly and resource based and we can help you in the determination of the most viable model that is adept for your project.
In your proposal, is it possible to obtain all the details of the work?
It will depend entirely on the work. The work is transferred to the team only after the duration has been adequately discussed by the client. In case there is going to be any change in the schedule for delivery of the work, the same will be informed well in advance. We can provide timely delivery more effectively if we receive regular client feedback.
How will the quality be maintained by you?
We provide unambiguous transparency in every transaction and maintain superior quality according to our standards. In the proposal, you will find all the necessary details of the timelines, finances and the deliverables.
Do you follow standards which are akin to global ones?
We maintain standards similar to global ones and these remain unaffected by ethnicity or any other factor. We create according to the tastes and requirements of the client which are taken from them prior to the commencement of the project.
How will I gain information about the progress on my project?
Prior to beginning any project, we set specific milestones and all the details are continually shared with you.
What are your normal working hours?
We work according to the Indian Standard Time of 9.00 AM to 9.00 PM or 3.30 AM to 3.30 PM (GMT). Our sales team is available in distinct time zones and you can check the Contact Us section for further details.
Is there any advance payment required or do I pay at the end?
We generally require a part payment in the form of an advance and the balance is to be paid later when the work has been accomplished. When we continue working together, we may accept weekly payments or devise any other comfortable scheme for payment.
In what mode will I pay you?
You can make the payments to us through PayPal, Wire Transfers, Moneybookers and in some time even through credit cards, an option which will commence soon. All the payments are acceptable in UDS, GBP, EURO and INR.
If there is any problem with the work quality after completion, will you be helping us out?
Certainly. Customer satisfaction is one thing we value highly and we will help you in rectifying the same. We also provide days or months basis warranty which is variable according to the work. To provide superior and qualitative services, we also provide maintenance.
In your office, who may I contact for all my requirements?
Give us all the details through an email at - info@ewebcontent.com - and our sales team will immediately get back to you. If you wish to contact us through messenger, you can find the necessary details in the Contact Us page.
